Welcome to the Ceramic Art Cart Australia Shopping Cart! 

Keraflex is only available from Ceramic Art Cart through this online store. Keraflex is not available from our US store.  Keraflex Porcelain is shipped internationally from Australia via DHL courtesy of our Australian logistics team. The Ceramic Art Cart head office is based in Arizona, and all orders and payments are processed by the US office. All prices are in USD

 

IMPORTANT UPDATE

 

Due to customer demand, we will continue to supply Keraflex via pre-order. If you would like to purchase Keraflex 1.0mm, 0.5mm sheets or slurry, order online as usual. Once a shipment is pre-sold, it will manufactured and in stock in 2-3 weeks. Australian orders will be sent out immediately. International customers will be provided with a shipping quote.  We do not add a shipping surcharge, however the exchange rate fluctuates so shipping invoices are provided once your order is ready to ship. If you would like a shipping estimate before placing your order either scroll down for an estimation to North America, or email us with your shipping address and order details for a no obligation quote.

 

Once your products are in stock and shipping is paid, international orders will arrive in just 5-7 days, assuming the usual customs processing times. 


If you wish to order PC Substrates, Botz Glazes or our educational books and DVDs please navigate back and click on the STORE button for the US shopping cart. All items purchased through the US store ship internationally from Arizona via USPS. Please check out stores regularly for new and unique ceramic art products!

 

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SHIPPING

Australian Customers:   Select from the Australian items available in the Keraflex store, or any item in the US Store. Payment at the time of ordering reserves your Keraflex from current supply or the next batch. Australian courier or Aus Post rates of $25.00 USD for up to 3kgs are included.

Non-Australian Customers: We delivery anywhere internationally! Select from the Keraflex items titled International in the Store. DHL delivery is not charged at the time of placing your order. You will receive a quote for the delivery costs. Shipping is payable prior to dispatch. The Australian shipping department ships twice per week. Please see below for DHL rate estimations to North America (if you are outside of North America, you are welcome to contact us for a rate estimation to your country) Customs duties (VAT etc) are payable by the customer, upon entry to some countries and the rate varies. Some countries charge duty only on goods valued over a certain amount. Others charge duty regardless of value. Where customs duties are applicable, the customer will be contacted by customs prior to delivery. Customs duty is the responsibility of the customer, as it is sales tax.  If the duty is not paid in the time frame given by customs, the goods will be returned to sender. Upon receipt of the returned products, a store credit note will be issued, less shipping.

OPTIONS

Easy Shipping Payment: Place your order through the online store and pay with a credit or debit card. Wait for your shipping quote including additional quotes should you wish to add items to your order if applicable. Confirm your total via email. Your shipping payment will be processed and your invoice will be adjusted and re-issued to you via email. Your package will be sent ASAP. We do require confirmation before processing a payment, so to avoid shipping delays please confirm via email right away.  

OR

Pay for Shipping Online: After you receive your shipping invoice, return to the store, select the "International Shipping Payments" from the sidebar, refer to your shipping quote, enter the dollar amount owed by adding $1 amounts to equal your shipping quote. Ie. If your shipping quote is $59 add 59 in the quantity box, to add $59 to your shopping cart. Pay with a credit or debit card. Please use the same name and address as your original order so that your shipping total is connected to your order. Please contact us with any questions.

OR

Establish an Account for Easy Payment: Simply contact us with your payment details to become a Ceramic Art Cart account holder. Account holders are able to order custom products, add items to an existing order, purchase items not listed in the online cart and pay for shipping on subsequent orders all with an email to us.  

 School Orders: Either pay for orders online with a credit or debit card and submit the invoice to your school for reimbursement. Please note: Store pricing is in USD. If you located outside of the US and are submitting an invoice to your school for reimbursement, please wait until your card provider has processed the payment for the exact total in your currency. Alternatively, on the payment page select "Print and Call" Print the invoice and submit to your schools finance department. Once the order is approved, email us with the department phone number/contact details, for payment. Alternatively you can send payment via check (US Only)

SHIPPING ESTIMATE

We are very pleased with our partnership with DHL Australia, who have provided us with extremely competitive pricing so that we can continue to supply Keraflex to our customers internationally. DHL estimates are charged in 1lb increments and DHL charges a small fuel surchage which changes monthly - you will be charged the exact amount when your package is packed & weighed.Our ceramic substrates are very thin, but are strong and surprisingly heavy. We pack our items extremely carefully. Fragile items are double boxed. Your shipping total includes tracking and insurance to the full value of the goods. 


Prices range from 0.5kg/17oz = $46.09 to 5kgs/11lbs = $96.95 USD from Australia to North America.  

For comparative purposes the same packages sent from our Arizona warehouse to New York would cost

USPS Express mail: 0.5kg/17oz = $31.36 USD, 5kgs/11lbs = $65.10 USD 

We ship anywhere in the world via DHL. Shipping will be charged once we are ready to send out your order. Please contact us if you require a delivery estimate to your country. 

Minimum Order: Ceramic Art Cart has a minimum product order total of $49.95. This enables us to keep our overheads and prices low. It means that we can combine items for cheaper shipping options for you, plus use less packaging which is better for the environment.

Order Confirmation: If you do not receive an order confirmation from Ceramic Art Cart via email after placing your order, please check your junk folder first, then notify us. A missing confirmation generally means that the email address was entered incorrectly at checkout and when your item is shipped you will not receive your shipping notification and tracking number. Please email us so we can correct your email address and resend your order confirmation.




Please let us know if you have any questions. 

* Pre-Ordered items may be subject to delivery delays due to manufacture or customs clearance or other delays out of our control. Estimated allocation dates are approximate. Pre-ordered products should arrive within 2-6 weeks. Door to door delivery via domestic courier in Australia included in cart total. If payment for the delivery of an order has not been received within 14 days of the shipping invoice date, products will be automatically returned to stock or re-allocated. Cancelled orders or orders that are returned to stock or re-allocated will not be refunded. In this event, contact Ceramic Art Cart to be issued a single use credit code which can be used at checkout through either the Australian or US online stores towards any available item/s to the value of the original order. Please provide your store preference (US or Australia) when requesting your credit code. We are unable to guarantee re-supply of any previously ordered item. We cannot guarantee previous pricing or discounts once goods are returned to stock. Receipt of product payment constitutes an agreement between the customer and Ceramic Art Cart. No refunds given unless Ceramic Art Cart is unable to supply an item within 90 days of the original order, in which case customer will receive a full refund of the amount paid.

 


Artist:Jennifer Lloyd. Processes/Mediums:Keraflex Porcelain 1.0mm, Fired Cone 10. Dimensions:2.25''x2.75''x3.5'' Year:2007.

 

 

Proud to be Green:Ceramic Art Cart only uses recyclable packaging (some product packaging from our suppliers may not be recyclable, please see individual products for details). Our own PC Substrates products are packaged in recycled and recyclable materials including our clear protective corners. Many of our shipping products such as our custom shipping boxes are also recycled from post-consumer waste. We also use compostable corn starch packing peanuts (they dissolve!), recycled paper void fill, recyclable bubble bags and bubble wrap and paper labels for shipping all of our products. Please help by re-using and recycling our packaging and shipping materials.

Subscribe:To receive special subscriber-only discount coupon codes, new product updates, information about workshops, articles, exhibitions and other exciting ceramic news, please click the Subscribe button on the website newsletter page and fill out the form. Remember to check your email and click to confirm to activate your account. You must confirm your subscription. If you do not receive a confirmation email, please check your junk folder and contact us. Unless you confirm your subscription, you will not receive the newsletter and the subscriber only benefits! You can unsubscribe at any time, and we will never pass your information on to a third party.

Store Accounts and Subscribe Options:You can purchase from our store as a guest. However please consider creating an account in the storefront and signing up to our mailing list. Here's what you get for just a few minutes of your time....

Store Accounts: If you create a storefront account you will be able to log in and review previous orders and your pending order status at any time. No need to fill out the same shipping and billing info each time you order - your details will be automatically saved and will be visible only to you in your own ceramicARTcart store account. Simply click the "Register" button at the top of this page. Remember to check your email and click to confirm to activate your account. we will never pass your information on to a third party.

Security:Our payment page is SSL protected, and our payment gateway is through Chase Paymentech. Together we take your privacy and security very seriously. You can review our privacy policy by clicking the terms and conditions link at the bottom of any page. We invite you to browse through our secure online store and purchase with confidence.

If you have any questions, please email us. We are always happy to hear from you!

 

     
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